“Harrison County has used Compass since 1993. When Odyssey was announced, offering web based delivery, district hosting, centralized management, and home access; it was only natural that we would want to migrate in order to gain additional learning opportunities.”
Jim Eschenmann, Technology Director
Welcome to the CompassLearning Customer Portal. At CompassLearning, we want to make it easy for you to get the support you need - when you need it. Feel free to contact our Customer Support Center from 7:00AM to 7:00PM Central time, Monday through Friday using any of the methods listed on the right.
Our support resources are also available to all customers with an active support contract through the Customer Portal login below. This site is available 24x7 and contains an up to date knowledge base, online case management, document downloads and more. If you are a CompassLearning customer with an active support contract, but do not have a login to the Customer Portal please contact support for assistance.
We believe prompt and effective support differentiates our services from others in our industry. Our report card indicates the results of both our call center metrics and customer surveys.
We do observe standard holidays. Please check our closure dates for the current calendar year.
Submit a question to our technically speaking column. All submissions will receive a response. If your question is published in our newsletter we will send a gift of appreciation.
Please enter a valid username and password to login to the customer portal.
Phone: 800.678.1412 Fax: 512.492.6209 Email: Support
In order to expedite your call and save you time, please have the following information ready when you call:
Lab number or previous incident number
Curriculum Manager Version number
Error message and/or description of abnormal condition
Steps already taken to solve the problem